Due to unforeseen circumstances we have reverted to our previous mailing address. This is PO Box 18 Harlaxton 4350. Disregard any links, documents business cards, etc with a Highfields PO Box number.

How to calculate fabric for quilt binding

Latest News KoolKat Quilting

KoolKat Quilting has restarted from new premises today 2/2/2024.   

Please use our PO Box 18 Harlaxton 4350 to send quilts. For  Highfields only we will pick up and collect by prior arrangement for a fee of $10.00.

PLEASE CHECK THE FOLLOWING

Please don’t expect us to find you have changed your email or any other address and haven’t brought this to our attention, especially during a busy period. If you haven’t received our usual prompt email say within one week, please follow up yourself, especially when the emails we send to an apparently valid address don’t bounce.

Secondly absolutely no 2″ wide material binding.

ONLY ever 2 1/2 ” – 2″ is too hard to work with, especially our machine method of double sided binding.

Thirdly CHECK the perimeter of the quilt, THEN be generous with the binding length you send.

We haven’t charged for the inconvenience, but may do so in future.

CHANGES TO TERMS AND CONDITIONS

A couple of things to take note of:

1. For reasons of location, we will be ceasing the drop and pick up facility. This will mean there will be no drop off and collection box..

Highfields 4352 customers will be offered a delivery service at $10 by prior arrangement only. Our new street address will not be on our new letterhead. There will no longer be any face to face contact or drop off and collect facility at our new address.

2. If we judge that all of the quilts arrive at different times, and they could arrived together, we will charge for that repeat posting. You can avoid this by ensuring items arrive together in ONE parcel, even using tape to strap two parcels together.

3. We are now recovering costs for use of credit cards. To avoid this you should be using bank, or EFT transfer.

.

Two messages for this page.

Please don’t expect us to find you have changed your email or any other address and haven’t brought this to our attention, especially during a busy period. If you haven’t received our usual prompt email say within one week, you should asking yourself why, especially the emails we send to an apparently valid address don’t bounce.

That is just a common courtesy, and just bring to our an attention to any change you have made by choice.

Secondly absolutely no 2″ wide material binding.

ONLY ever 2 1/2 ” – 2″ is too hard to work with, especially our machine method of double sided binding.

Thirdly CHECK the perimeter of the quilt, THEN be generous with the binding length you send – we’ve had avoidable errors from at least 2 customers which needlessly complicated our time.

Hopefully this will make your check what you are doing regarding this.

We haven’t charged for the inconvenience, but what did happen was a needless waste of time, which only put stress on the single person doing both my job and hers for a brief period of time.

She had enough stress to deal with without it being added to by avoidable errors.

A couple of things to take note of:

1. For reasons of location, we may cease the drop and pick up facility. This will mean there will be no drop off box, but we may consider a collection only if circumstances require it.

Our preference is to move from a consultation/drop off area to being on-line only. Our new street address will not be on our letterhead for example. If you are a first -timer, you get just one chance to meet us face to face, and we require a specific time. You don’t for example, expect to say “I’ll be there sometime in the morning “ to your doctor or accountant, and expect that appointment to hold. We’re busy people, and often plan down to the minute. We ask only you extend this courtesy in return.

Summarising that,your responsibility is to specify a particular time and keep that appointment. We will not answer a knock at the door without this. We are not a shop,we are a factory, just to be clear.

2. If we judge that all of the quilts arrive at different times, and they could arrived together, we will charge for that repeat posting. You can avoid this by ensuring items arrive together in ONE parcel, even using tape to strap two parcels together- this is why we do it, it is cheaper for one thing. Similarly if you send a quilt separate to the order you intend, it is actually a hindrance rather than a help. To avoid this is to say, hold the other 1-2, there is one or however many more to come, we will hold the order until we get all of them.

Once again if we judge you could acted to ensure these could been sent at the same time AND in the same parcel, we will charge for that second posting.

To put it simply, one get one free delivery not two for an order that should have come together.

3. We are now charging what we are entitled to charge for fees on credit cards. To avoid this you should be using bank, or EFT transfer.

A couple of things to take note of:

1. For reasons of location, we may cease the drop and pick up facility. This will mean there will be no drop off box, but we may consider a collection only if circumstances require it.

Our preference is to move from a consultation/drop off area to being on-line only. Our new street address will not be on our letterhead for example. If you are a first -timer, you get just one chance to meet us face to face, and we require a specific time. You don’t for example, expect to say “I’ll be there sometime in the morning “ to your doctor or accountant, and expect that appointment to hold. We’re busy people, and often plan down to the minute. We ask only you extend this courtesy in return.

Summarising that,your responsibility is to specify a particular time and keep that appointment. We will not answer a knock at the door without this. We are not a shop,we are a factory, just to be clear.

2. If we judge that all of the quilts arrive at different times, and they could arrived together, we will charge for that repeat posting. You can avoid this by ensuring items arrive together in ONE parcel, even using tape to strap two parcels together- this is why we do it, it is cheaper for one thing. Similarly if you send a quilt separate to the order you intend, it is actually a hindrance rather than a help. To avoid this is to say, hold the other 1-2, there is one or however many more to come, we will hold the order until we get all of them.

Once again if we judge you could acted to ensure these could been sent at the same time AND in the same parcel, we will charge for that second posting.

To put it simply, one get one free delivery not two for an order that should have come together.

3. We are now charging what we are entitled to charge for fees on credit cards. To avoid this you should be using bank, or EFT transfer.